Privacy Policy

Who we are

Implement AI is an AI consulting business based in Auckland, New Zealand. We help New Zealand businesses assess their AI readiness, plan implementations, and transform their operations with artificial intelligence.

For any privacy-related enquiries, you can contact us at hello@implementai.co.nz.

What information we collect

We collect personal information only when you voluntarily provide it or when it is automatically gathered through your use of our website. This includes:

• Contact form submissions: your name, email address, phone number (if provided), company name, and the content of your message.
• AI Readiness Assessment: your responses to assessment questions, along with your name, email, and company details if you choose to provide them for a personalised report.
• Newsletter sign-up: your email address.
• Analytics and cookies: anonymised usage data such as pages visited, time on site, browser type, and referring URL. We use this to understand how visitors use our site and to improve it.

Why we collect it

We collect your information for the following purposes:

• To respond to your enquiries and provide you with the services you request.
• To deliver your AI Readiness Assessment results and, where applicable, personalised recommendations.
• To send you our newsletter, if you have opted in.
• To improve our website content, services, and user experience.
• To comply with our legal obligations under New Zealand law.

We will only use your personal information for the purpose for which it was collected, or a directly related purpose, in accordance with Information Privacy Principle 10 of the Privacy Act 2020.

Overseas disclosure

As required by Information Privacy Principle 12 of the Privacy Act 2020, we disclose that some of your personal information may be stored or processed overseas through the following third-party services:

• Vercel (United States) — our website hosting provider. Web traffic data and form submissions pass through their servers.
• Resend (United States) — our transactional email provider, used to send assessment results and respond to contact form submissions.

These providers maintain their own privacy and security practices. We take reasonable steps to ensure that any overseas disclosure of personal information is subject to comparable privacy protections.

Cookies and analytics

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site. We use analytics tools that collect anonymised data about page views, session duration, and general location (country/region level only).

You can control or disable cookies through your browser settings. Disabling cookies will not affect your ability to use the core features of our website.

Data retention

We retain your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by law. Contact form submissions and assessment data are retained for up to 24 months. Newsletter subscriptions remain active until you unsubscribe.

Your rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you.
• Request correction of any information that is inaccurate, incomplete, or misleading.
• Request deletion of your personal information, subject to any legal obligations we may have to retain it.

To make a request, email us at hello@implementai.co.nz. We will respond within 20 working days, as required by the Privacy Act 2020.

NZ Privacy Commissioner

If you are not satisfied with how we have handled your personal information, you have the right to make a complaint to the Office of the Privacy Commissioner:

• Phone: 0800 803 909
• Email: enquiries@privacy.org.nz
• Website: privacy.org.nz

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.